Salesforce Developer
Sprinklr is looking for a seasoned Salesforce Developer to drive our ongoing CRM ecosystem development and growth. You will work with key users from different business groups to understand current business processes and -requirements, identifying areas that have opportunity to be improved and/or streamlined, and designing CRM solutions that meet the business need and are in line with industry best practices. Headquartered in New York City, with a development team based in Bangalore, you will be expected to work across time zones and stakeholders to drive a cohesive, world class CRM implementation.
About the Role (what you’ll be doing)
- Develop, implement and maintain Salesforce customizations, applications, extensions and integrations.
- Develop, test, and document working custom development, integrations, and data migration elements of a Salesforce implementation
- Implement customer-based solutions and develop products on the Force.com platform using Apex and Visual Force/Lightning
- Assist with the planning of application changes, development, and installation of upgrades and new releases.
- Integrate multiple systems with Salesforce, including internal proprietary and third party applications
- Lead customer-driven solutions utilizing good technical design skills and strong working relationships with internal groups
- Guide users in formulating requirements, advise on alternatives and on the implications of new or revised processing analysis.
- Develop, document and implement application standards and procedure
- Participate in the planning/analysis of business requirements for system changes and enhancements.
- Update and maintain system documentation and Salesforce standard methodologies
- Ensure proper scoping of requirements and ensure all appropriate tickets are open and required documentation approvals are complete for monthly deployments.
- Assist with requirements gathering and testing and ensure user stories and test evidence are accurate and complete
- Assist with Salesforce configuration changes and coordinate changes with development team to be included in Production releases
- Measure and improve the release cycle internally
- Support the Salesforce CPQ implementation roadmap from design to deployment, user adoption, and ongoing improvements and system administration.
- Mentor technical staff in the practice and drive the direction of the team’s technical focus, training, and certifications.
About You
- 4+ years designing and supporting large scale, technically complex solutions on Salesforce and associated platforms in a high-tech/SaaS high-growth environment
- 3+ years development experience on the Salesforce platform (APEX, visual force)
- Technical and business mastery of Salesforce CPQ
- Administration experience with FinancialForce, Conga
- Currently manage a development team (or teams) delivering agile CRM solutions supporting multiple aspects of the sales ecosystem (Inside Sales, Services, Marketing)
- Experience managing both onshore and offshore development teams
- You know the limits of Salesforce, the difference between what can be done and what should be done, and can clearly articulate, with technical accuracy, the difference.
- Multiple Salesforce certifications, in both administration and technical paths.
- Prior experience supporting a sales organization consisting of hundreds of sellers and associated management and administrative teams.
- Expert knowledge of Google and Atlassian software suites.
- You are methodical and detail oriented.
Hurry up!!!
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